Account help

PositiveSingles Login FAQs

Answers below follow the current official PositiveSingles account guidance.

Open the official PositiveSingles sign-in page, choose Forgot Password and enter the email address registered to your account. The reset message usually arrives within a few minutes.

Check your spam or junk folder and confirm that you entered the registered email address. Official reset links expire after 24 hours, so request a new one if needed.

Type both details again instead of relying on autofill. If the combination is still rejected, reset the password through the official sign-in page.

Follow the verification prompt shown on the official site. If you cannot continue, contact PositiveSingles customer support and include your public username and account email.

Yes. Use the email address and password linked to your PositiveSingles account. The same account provides access on the website and in the official Positive Singles App.

PositiveSingles says it will not email you asking for your password or personal account information. Forward suspicious messages to support@positivesingles.com and change your password if you shared sign-in details.

Source: PositiveSingles official help and FAQ. For unresolved access problems, use official customer support.